1. What Information We Collect and How We Process It Personal Data We Collect
The purpose of collecting personal information is to provide you with products and/or services and to ensure compliance with applicable laws and regulations. You may choose not to provide certain information; however, this may prevent us from delivering products, services, or support.
Examples of features requiring personal information
- Account:
When registering, you must provide an email address or username and create a password (encrypted and stored securely). We may also collect your nickname, language preference, and time zone. - After-sales Service / Feedbac:
When using the feedback function in the Tusato App, we collect your account information and feedback content to address issues promptly
Information You Choose to Provide
- Location Information::
Required for network configuration and astronomical timers (precise or non-precise geolocation, with your consent). Location access can be turned off in your device settings. - Camera Access::
Used only when you actively scan codes or take photos/videos. Camera access can be revoked in system settings. - Photo/Video Uploads::
Used for avatars, device/scene pictures, or reporting issues. Files are only used to resolve problems. Album access can be disabled. - Bluetooth Permissions::
Required for device discovery and configuration. Used only during setup and operation. - Storage Permissions::
Needed to store crash logs or photos for reporting issues and to ensure stable app operation.
You can manage these permissions in your device settings. Revoking permissions prevents us from providing related services but does not affect previously collected data.
Information We Collect Automatically
- Mobile Device Information::
Device model, OS type and version, Android ID, wireless connection info, app version, push notification identifiers, and log files. This data is stored on your device and not uploaded without your permission. - App Log Information::
Records of operations performed within the app, stored locally unless you choose to share them. - Smart Device Information::
Includes device MAC address, online status, activation time, firmware version, and log data (stored on the device and not uploaded without your permission).
2. How We Use Your Information
We process your information for the following purposes:
- To Provide Services::
Using account, device, and location data to deliver requested products and services (legal basis: performance of contract). - To Improve Services::
Analyzing device and usage data to ensure functionality, improve services, prevent fraud, and enhance safety (legal basis: contract performance and legitimate interests).
3. Sharing of Information
We do not sell your personal data. We only share information under limited circumstances:
- With third-party service providers (e.g., customer support, email delivery).
- During business reorganizations, mergers, or transfers (with notice provided).
- When required for legal compliance, security, fraud prevention, or enforcement of terms.
- With affiliates or subsidiaries to conduct business operations.
- With your explicit consent for other cases.
4. Data Subject Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing
- Request portability of your data
To exercise these rights, email tusato.ai@gmail.com. We will respond within 30 days after verifying your identity.
5. Account Deletion
You can delete your account by navigating to: Settings > Account Deletion
Deletion is immediate and irreversible. All related information will be permanently removed
6. Security Measures
We are committed to protecting your personal data with:
- Encrypted storage of sensitive data.
- SSL encryption during data exchang
- Access-controlled cloud servers.
- Regular security audits and physical safeguards
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from them.
If you believe a child under 13 has provided personal data, please contact us at tusato.ai@gmail.com so we can delete it.
8. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: tusato.ai@gmail.com